Job Details

Front Office Patient CoordinatorSahaVida Institute
Job Start Date:Type of Position:Full Time
Number of Openings:1Wage/Salary:$18Per Hour
Job Location & Contact:
1958 Prospect St.
Sarasota, FL34239
9415577242
Email
Job Description:
Experience Required:
As the Front Office Patient Coordinator, you will be the face of the practice, being the first impression for every call and patient visit. Must possess strong relationship-building skills, enjoy delivering excellent customer service and have a serious interest in the growth of the practice. Candidate must be self-driven, organized, and possess excellent communication skills. · Greet and check in all patients/and check out patients as services and appointments are completed. · Ensure the patients have completed their documentation, consents and medical history forms prior to the receipt of their service. · Serve as the primary point-of-contact for all patient inquiries including telephone, email, portal, and website. · Schedule patients for consultations and clinical services. · Qualify all leads through in-depth information exchange and when appropriate, schedule in office consultations, ultimately converting consults to memberships and plans. · Explaining financial and collection policies to new patients if they have questions. · Work closely with the physicians and staff to provide excellent customer service for patients during the in-office consultation. · Provide Services Quotes & collect payments in a timely and accurate fashion. · Schedule patients for all appoinments/procedures and provide all pre-visit instructions and necessary information over team approach. · Work with the team in meeting monthly production goals. · Handle patient payments including retrieval of funds from outside lending sources. · Demonstrate expertise on services and products available in the practice as well as the skills and training/education of the clinician. · Function as primary liaison between patients, staff, and physician · Administrative support functions such as answering phone, booking appointments, greeting patients, accepting payments · Maintenance of lead and conversion tracking · Generate ideas for sales and promotions as needed · Assist in the creation, editing, and posting of written, video, and photo content for social media · Assist in managing Before & After photos · Manage products, laboratory kits, and other inventory as needed · Obtain and manage patient reviews through Google, Facebook, Yelp, and or RealSelf · Assist in helping maintain practice standards to promote a positive patient experience · Sustain and/or create office collaterals including but not limited to: new patient packets, patient treatment quotes, information packets, monthly specials etc. · Assist in managing and participating in various marketing and community relations efforts for the practice inside and outside our office · Other duties as assigned
How to Apply:
Email
Application Deadline:
Jan 01, 1900
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