Hyatt Regency Sarasota

Staff - five stars! Unfortunately there's only so much staff can do when saddled with an old and somewhat awkwardly designed property.

It has low ceilings, and throughout the room there's peculiarities or issues that take away from the stay. First and foremost, the A/C doesn't get all that cold, and I like to sleep with it cold; it couldn't get my room below what I'd guess at being low 73-74F range.

The room with the toilet and shower is tiny, as in if you want the door closed behind you, squeeze into the area between toilet and tub to get it closed. The door is also glass, so even if there had been a light switch in the water closet, the light would be illuminating the room regardless. However, that's "fixed" by there not being a light switch in the water closet, nor is there a door to the bathroom itself, so if you need to use the facilities at night, you're going to flood the room with light either way. This is a pet peeve of mine; I shouldn't have to wake up my wife and kid because I needed to use the restroom at night. Put a switch for the water closet light in the WC, and don't have a glass door or one of those dumb barn doors hotels seem to love so much these days.

Next, some rooms have balconies, some rooms have this odd windowed outcropping with a seating area within the windows, and a curtain that can close that area off. Well, if you're out on your balcony, great, you already know you may not have privacy. But not all guests of non-balcony rooms think to close that curtain as they feel like hey I'm in my room, I have privacy. Well, they realize they don't if you're on your balcony and happen to look down and find someone seated on that window couch not realizing balconies look in on them. It's just really odd.

Finally, and I know many hotels do this, but the Hyatt_Guest wifi you're forced to pay for with your resort fee, does not extend into their ball rooms. They do this on purpose, because they want entities renting ball rooms to pay more money for Hyatt_Meetings wifi access codes to give their patrons. Well, that's not my problem, I am being charged a resort fee that is for wifi, I'm paying for my room, I'm a guest of the property, I expect to be able to use my paid benefit throughout the property and in this case I can't.

Breakfast was fantastic; great service and great options, particularly for those with Globalist benefits who enjoy it free of charge. Staff were attentive throughout the stay. Parking felt safe. Not much of a view, and with the other issues, I'm not able to go above three stars.

We really like coming here for both staying at the resort and eating at the restaurant. For this trip, we couldn't stay here but stayed nearby and wanted to kayak over to the dock to enjoy the restaurant. The dockhand (older white male) rudely greeted us with "can I help you"? We said we'd like to enjoy the restaurant and he said nope, not allowed. We explained we have done it before when we are in the area and it's never been an issue. He said (rudely) "well, not today." It doesn't make sense you can come in the front door to go to the restaurant but not on your kayak. Didn't appreciate his rudeness either. We know this isn't Hyatt standard either so wanted you to know. We were forced to take our business elsewhere. Sorry about that and hope to see you all again soon.

Easy check in. Friendly staff. Nicely appointed room. The restaurant was decent. Fun bar tender. Great pool area with kayaking and paddle boarding. Nice park across the street with a beach. Easy self parking.Highly recommend.

This hotel is disgustingly dirty. Don't let the outside fool you! How much money Hyatt has, and the location they could and need to do way better. We stayed two nights and the first night we stayed and found ants. They gave us a new room and gave us a small upgrade only one floor above, the second room we found a COCKROACH CRAWLING ON THE PILLOW!! We told the front desk and she only took off the room charges (which is so insane to me). Which is why I'm willing to write a review. I noticed others saying they found the same kind of bugs in their rooms. The bathroom is so old and dingy, the rack was falling off, its drain was clogged, I the whole room felt dirty.the blanket was like paper. Every time you moved you would hear it. This is very disturbing coming from a big corperate chain hotel. One of the employees said they were supposed to close down the hotel but they decided not to. Which they should have bc the bugs need to go with this hotel. Do not stay here if you want a nice clean room.

I have certain expectations from a hotel chain such as Hyatt. I stayed here for a small convention, and found nearly everything about this hotel to be subpar.
Our room had a nice view and excellent air conditioning- but it was dirty... there was what appeared to be BLOOD on one of the picture frames by the door, filth on the wall above the bathroom trash bin, and literally inches of space between the toilet and bathroom door.
Also, powdered eggs on a $24 breakfast buffet is unacceptable.

INFESTED - With 100+ nights at Hyatt properties worldwide, I can definitively say I've found the WORST. Upon being welcomed by garbage blowing through the driveway and cigarette butts on the lobby floor, I made my way to a smelly, filthy and BED BUG infested room. The manager took no interest in my issue and I promptly checked out. This hotel is on life support and should be avoided at all costs.

We stayed here for a conference and the hotel is not clean, the staff is rude I called 3 times in advance to make sure the room was feather free and it was not. I have a special needs child with severe asthma. They checked us into a room that had feathers after making us wait a long time for the room and then had to find us another room. The breakfast buffet is not great . We ordered off the menu and it was much better. The only friendly staff was the valet they were excellent!!

I've stayed here on a couple of occasions and although the property is tired, the location, the views and the staff is great! Scott at the front desk is very brand aware and takes great care of members better than many Hyatt brand properties. Selena at the front desk is also on her A game.
The property is on a little harbor with a nice quiet vibe where you can sit out on a deck and watch the pelicans do their thing.
Very close to restaurants in central Sarasota so you can easily walk or take a care, whatever....
Definitely a great place to enjoy your time in Sarasota.

Came for a little vacay with my boyfriend. The pictures online are definitely not what the rooms look like exactly. It is a nice hotel and the staff are wonderful and helpful but the it's outdated. The room that we stayed in was a little run down and dated. I've stayed at other Hyatt Regency's that were beautiful so I had high expectations for this. Was comparable to a nice hampton inn.

In the comments of my booked I asked for a bay view room if available. We were granted this request (see, staff is wonderful). We were so happy with our beautiful view!

The pool is wonderful downstairs. Towels are available for your use. Pool was quiet (we went on a week day) and relaxing. Got a drink from the little bar they have by the pool but it's very expensive.

Parking is not free, you have to pay for that! I believe the resort fee includes kayaking but I didn't take advantage of this.

Went on vacation with my family here, we found cockroaches and ants all over the room. We had to switch rooms. Once we walked in the room, the very small bathroom smelt TERRIBLE. During showers the water wouldn't drain and it was like standing in a puddle. Very nice people and nice hotel. Just not impressed with the rooms at ALL. They are gross.