Embassy Suites by Hilton Sarasota

We had a great stay at the Embassy Suites. The check-in process was seamless. The rooms are clean, big and quiet! We didn't have any disturbances while trying to sleep. The breakfast was huge! Omelette bar, oatmeal & waffle station with toppings, scrambled eggs, bacon, sausage, mini pancakes, large bread selection, it does not disappoint!
You receive 2 free drinks at the bar a night between certain times, the time is different depending on the weekend/weekdays.
I knocked off one star because parking is $30/day, and laundry is $4 a load. Also there is a "Daily Destination Charge" of $25/day, however, it can be used in the restaurant and bar. What I did was I used it to buy water bottles from the bar (6.50 a bottle). I also used it the first day we arrived because I was hungry and got a Caesar salad and French fries, they were both delicious.
Make sure you check your bill at checkout to make sure they take off the $25 each day you use it.

We couldnt make it
I understand that my cancelation at 1:15pm was pass my grace period.
given the fact that the room was sold again right away I asked for some considaration
since we paid $500 for the night.
Im know the hotel rebooked for the same rate right away.

the refusal of the general manager to reconsider even partial refund or even a rain check really turn me off.

hilton honors couldnt change his mind either.

even tough we spent $5k the same week on other hilton accomdations

You won this round
but I will look eleswhere before i book a hilton in the future

thank you for being so considrate

Horrible! HH should PAY you to stay here. Over $400 for what? The TV is SHATTERED, the blinds do NOT work, you can pay extra for a view and for a corner SUITE for WHAT??!! We did NOT get the corner room.
And, and, There's a little mirror for makeup in the bathroom that doesn't work either. I almost feel embarrassed to mention it, except that it's supposed to work. Sooooo?
God! What ARE we paying for? Why even be a member of HH?
At the front desk they were like "oh, we could just take the $30 parking off."
Really?!?!?! Shit. Just stay elsewhere. Anywhere else. Pitch a tent L.A. style in the middle of the god damn road than pay $400+ FFS! At this point I would.

This was my first time ever at this embassy suites, and I will say from the second I walked in and was greeted at the front desk by Emmy, who was such a sweetheart thank you for everything my room is so spacious I love the fact there's a second TV and a couch. The bathroom is huge and the fact that there's a microwave in a fridge, on top of that I got some chicken noodle soup from the grab and go and please tell the chef it's the best chicken noodle soup I've ever had in my life or maybe it's not not even noodle but chicken soup it is so good it's my first time ever in the cityso far so good again, thank you Emmy at the front desk

I stayed here a couple weeks ago and had a wonderful stay! Because I had a busy itinerary, I was unable to get all of this hotel but I can share what I did get to experience!

FREE BREAKFAST: Breakfast is located in the 8th floor of the hotel from 6:30-9:30a. Super yummy! They have a ready to make omelet section that was really good. And of course other hot favorites : potatoes, sausage, bacon, French toast, eggs, and all the other dried and sweet items. Really great amenity!

ROOM: VERY spacious and clean! I received fresh linens daily. The toiletries smelled really good. I did wish there was a liquid bath soap instead of the bar. They do include shampoo, conditioner, and lotion! My room came with a fridge, microwave, and coffee/tea maker. The view was absolutely stunning from the 15th floor of the city! One of my favorite things of this stay.

LOCATION: This hotel is right in the middle of Sarasota! It is within walking distance of lots of shops, eateries, and city favorites like The Bay and the Van Wezel Performing ArtsHall. It's also within a short distance of the beautiful Ringling and Siesta Key beaches (quartz sand ).

I used transportation services, so so can't speak to parking. I do know there's valet and a garage within the hotel.

In all, I had a great stay and I can't thank the staff enough for making it a pleasant one!

We arrived and entered our room to see a used bar of soap that had hair on it. There was no apology about it. There was a resort fee attached to the room each day but it wasn't mentioned during check in. When I asked about it 2 days later, there was no accommodation to help us use the previous credits we weren't told about. Very disappointed in how this hotel was managed.
The restaurant was great! The bartenders and servers were great! The pool was great!

Worst hotel experience ever. During a 3-night business trip stay, I did laundry service the first day. I received most of my clothing the following day, but was missing all of my shirts. My pants went to another room, and the person staying there (who was in my travel group) had their undergarments mixed with mine. The hotel never retrieved my shirts during my stay, so I left shipping info at the front desk. Fast-forward 2 weeks. I had to call to find out they had my shirts. After playing phone tag w the manager, he finally sent me a form to fill out for 'Left Items' and wanted me to pay $45 ground shipping. I called and complained, left a message on the Hilton site, and no one has returned the message, or my shirts. It has been over a month now. Horrendous customer service and I am even a Hilton Honors member, not that it matters anymore. Other than garbage service, the hotel is nice.

To start - I'm not a fan of Embassy Suites in general, and this hotel was the main reason why.

The rooms are nice, and I love having the partition in the living room for our kiddo. Everything else was not so nice!

First, the pool deck was tiny for a hotel of this size. It was hard to find a place to sit down, especially when you have a kid. Also, the pool was really windy and cold at night time, which was a poor engineering choice.

Second, the complimentary happy hour was a bunch of pushy people clamoring for the best snacks. The hotel didn't do a good job replenishing those snacks either.

Third, you have a resort fee + valet fee. This adds close to $100 a night to the room rate.

While the rooms are nice, everything else is to be avoided.

We were so excited about our stay.

We're Diamond members so we got a room on the top floor! Great view from our room. Accommodations are a bit bland but not a big deal. Bland and boring but comfortable and clean.

The BIG BIG PROBLEM came after dinner when we got back to our room and my partner needed to do some work and it was time to charge our devices. He set up his computer at the desk and guess what.........THERE ARE NO NEARBY PLUGS OR USB PORTS. NOTHING. The nearest plug is about 12 feet away. We don't travel with extension cords! There's a wall light right above the desk but no outlet connected to the light! There was an outlet in the bedroom but it was at a dresser, not a desk. Impossible to work at a dresser! My partner travels 40 weeks a year, he's a Hilton Diamond member, he generally loves Hilton.

My question to management, how can you have a desk in a hotel room that has ZERO access to electricity?

Wow, this hotel is amazing. We did make a reservation to stay for one month. I am glad because they were 90% to 100% booked every day I was there. This location was great right on the bay. The sunset here almost matches the west coast. Surprisingly this location did not have any private room balconies.

What a welcoming hotel staff. The front desk ladies were kind and proactive. I loved my morning conversation after my dog walk.

As for the cleaning crew were one of the finest. Also, the maintenance men were quick to act when I voice my A/C was on the fritz. The daytime valets were quick and respectful. Unlike the nighttime valets who were youthful, not concerned with time, and not professional.

I did not think I was going to use the gym. It was a healthy way to release work energy and stress away. I was most impressed with the many different types of equipment.

Wow Savannah and Beth, the mixologist created such memorable cocktails. Both ladies took great care of my friends and myself. Some of my top favorites are the smoked old fashion, smore martini, cherry martini, lavender lemon drop martini. Also, what a unique happy hour from 5PM- 6PM. The free well cocktails and appetizers tasted fresh and delightful.

Then the breakfast is made to order omelets that were most desirable. It was the perfect start to my day. The cook had the best music that made me smile. Now the lunch/dinner chef's skills were exquisite, what an honor to dine here. My husband's and I favorite lunch would have to be the juicy burger, crab cakes and share an order of French fries.

The laundry room was very clean. It was equipped with two washers and two drying machines. Both washing machine and dryer were $2 each to use. If you forgot or ran out of quarters the front desk personnel will help you acquire as many quarters as you need!
On the 9th floor there is a most interesting pool on the balcony. It was just beautiful to sit in the shade or bath in the sun. A +